Frequently Asked Questions

Refrigeration

Q.

Can you work on refrigeration on speciality equipment like Milk Vats and Beer lines?

A.

Yes, our team is experienced and can do work on both residential and commercial equipment including industrial dairy equipment. This includes making sure milk chillers are working properly to meet regulatory requirements as well as industrial heating and cooling equipment.

Heating

Q.

How do I choose the right heat pump for my property?

A.

Different heat pumps have different specifications and are designed for particular building sizes. If your heat pump is too small, it won’t heat well enough and could constantly be running, driving up electrical costs. Likewise, if it’s too powerful, it may be using more energy than you need and some will go to waste.

Our experts can help you pick the ideal heat pump based on your building size, usage, and other needs.

Electrical

Q.

What are Master Electricians?

A.

Master Electricians are special members of the Electrical Contractors Association of NZ.  To become a Master Electrician, members must demonstrate competency and a wide skill range and dedicate to providing a $20,000 Workmanship Guarantee on all electrical job.

By working with a Master Electrician you get peace of mind knowing that the job will be done right and that your assets will be protected.

Emergency Service

Q.

What happens if I have an emergency that can’t wait until the next business day?

A.

We understand that some equipment is critical to workplace operations and that you can’t afford to have it inoperable for an extended period. And you don’t have to. Our 24-hour call-out service is available for electrical and/or registration emergencies and you can call us anytime if you have an issue that can’t wait.

Plumbing and Pumps

Q.

What if my issue involves plumbing and water pumps? Can you still help?

A.

Yes. We are familiar with water chillers and other equipment with water lines.

If there is a plumbing problem, you also have the option of working alongside our sister company, Southland Plumbing & Pumps for plumbing repairs and maintenance, drain laying, pump servicing, and more.

Other Questions

Q.

I have an unusual request and I’m not sure if you can help. How can I find out?

A.

If you have any questions about electrical or refrigeration, you can get in touch with us directly by calling us at 03 214 3136 or filling out a contact form on our contact page and we’ll strive to get back to you as soon as possible.